FAQ

Where do you ship?
We are proud to ship across all of Portugal, including the Azores and Madeira. 

How long will my order take to arrive?
Once dispatched, most orders in mainland Portugal arrive within 10-15 business days. You will receive a tracking link as soon as your order is on its way.

What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund or exchange.

How can I contact customer service?
Our friendly customer service team is here to help! Please reach out via our Contact Page or email us at info@flowary.shop, and we will respond within 24 hours.

Do you offer international shipping?
Currently, we are focused on providing the best service to our customers within Portugal.